Information

At Helpinghandspetservice, we pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to the well-being of your beloved pets.

Frequently asked questions

Helpinghandspetservice began with a simple idea fueled by a deep passion for animals. As a locally owned small business serving Southern Maryland, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence in dog walking and pet sitting.

What times are you available?
Our availability varies based on demand and our current schedule. Please contact us to discuss your specific needs and we will do our best to accommodate you.

Can you send me pictures of my pet?
Absolutely! We love sharing updates with our clients. We will send you pictures of your pet during our visits to give you peace of mind.

Can you grab my mail and water plants?
Yes, as part of our pet sitting services, we can help with small additional tasks like bringing in mail and watering a few plants. Please discuss these needs with us when booking.

What should I know before booking your services?
Please ensure no one under the age of 18 will be home while our pet sitter or dog walker is present. We also recommend having a backup sitter in case we are unavailable. All animals must be up to date with vaccines, and proof of vaccine records is required.

Do you have any specific policies or rules for dog walking or pet sitting?
Our pet sitters are not always available for every request, so clients should always have a backup plan. Ensure your animal's vaccination records are current. Please provide detailed instructions for the pet sitter or dog walker for each appointment.

How do I schedule your services?
You can schedule our services by contacting us directly via [[phonenumber]] or [[email]]. We recommend booking in advance, especially during peak seasons.

What's included in your services?
Our dog walking services include walks, fresh water, and playtime. Our pet sitting services can include multiple visits a day for vacation care, feeding, walks, playtime, and basic home care like mail retrieval and plant watering.

How do I make payments?
Payment details will be provided upon booking confirmation. We accept various payment methods for your convenience.

Beyond the ordinary

This is where our journey at Helpinghandspetservice begins. Get to know our business and what we do, and how we're committed to quality and great service for your furry family members. Join us as we grow and succeed together in Southern Maryland. We're glad you're here to be a part of our story.